Frequently Asked Questions
We hope you find the following section answers any questions that you may have that aren’t specifically addressed in the product information. Should you have any other query, please contact us here. Please remember, we are not a Pharmacy and are not able to answer medical or medicinal queries. If you have such questions, you should contact a medical specialist or herbalist.
The Herbfarmacy Team
DO YOUR PRODUCTS CONTAIN ANY ‘NASTIES’?
Herbfarmacy products contain no parabens or SLS – our Soil Association Certification guarantees freedom from harmful additives and the organic status of our ingredients
DO YOU DO ANY PRODUCTS FOR ECZEMA AND SPECIAL/SENSITIVE SKIN CONDITIONS?
All our products are very gentle on the skin and are therefore suitable for sensitive skin conditions.
Our Skin Rescue Balm is excellent to use for dry and cracked skin areas and any problem skin areas that you feel are in the need of a boost.
There have been excellent results from people with eczema after using the Skin Rescue Balm.
WHAT BASE CREAM DO YOU USE?
We don’t use one. We make oil and water extracts of our herbs and combine these using vegetable emulsifiers – all our formulations are unique.
All our products are tested on human animals only!
WHERE DO YOU GROW THE HERBS?
In the beautiful Welsh Border county of Herefordshire – home to many organic growers and producers. We are currently the only UK company who grow and process the herbs to make our skin care products on the farm.
ARE THE PRODUCTS VEGAN?
The only ingredient we use that some vegans like to avoid is beeswax – this is in the Lip Conditioner, Lip Nurse, Enriching Hand Cream, Refining Cleanser, and the Enriching Body Lotion. All Balms also contain beeswax.
WHY ARE SOME OF THE PRODUCTS LABELLED AS 100% WHILST OTHERS ARE LABELLED LESS THAN 100% ORGANIC
When we make a cream using herbal oils and water we need a strong *emulsifying system to combine the them to make a wonderful smooth cream. All the emulsifiers are plant-based, but none are yet available organically.
Our face and body oils and our balms do not need this and are therefore virtually 100% Organic.